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Privacy Policy

Last updated: August 20, 2025

The AI Solution Hub LLC (“we,” “us,” “our”) provides AI and automation consulting for real estate businesses. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our services (including our AI Voice Agent “ASA” calls).

If you do not agree with this Policy, please do not use our website or services.

1) Who we are & how to contact us

  • Business name: The AI Solution Hub LLC
  • Website: theaisolutionhub.com
  • Email: sales@theaisolutionhub.com
  • Postal address: The AI Solution Hub LLC
    PO Box 5472
    Noblesville IN, Hamilton County, USA

2) What we collect

We collect the following categories of information:

A. Identifiers & contact details (B2B): name, work email, work phone, job title, company, company website, social profile links, and other business contact details.
B. Website & device data: IP address, pages viewed, timestamps, basic analytics/cookie data.
C. Communications: emails you send us, messages, calendar info you share, and support requests.
D. Call/voice data: if you use or are invited to our ASA voice agent, we may record/retain audio, transcripts, and derived analytics (intent, topics, action items). We will disclose recording at the start of a call where required.
E. Public/business sources: information we or our contractors reasonably gather from public company websites, online directories, and professional profiles for B2B outreach.

3) How we collect information

  • Directly from you (forms, email, phone/voice agent).
  • Automatically (cookies/analytics on our site).
  • From service providers and tools we use for operations (e.g., CRM, email delivery).
  • From publicly available business sources for B2B purposes in the United States.

4) How we use information

  • To provide and improve our services, including ASA calls and follow-up proposals.
  • To communicate with you (including B2B email outreach about relevant services).
  • To personalize messages by role (e.g., broker, ops, agent) where appropriate.
  • To maintain security, prevent abuse, and comply with law.
  • For analytics and internal reporting.

Email outreach: If you received a message from us and don’t want more, use the unsubscribe link in that email or email sales@theaisolutionhub.com with subject “Unsubscribe.” We honor opt-outs promptly.

5) Legal bases (for GDPR/UK/EU visitors)

Where GDPR/UK law applies, we rely on legitimate interests (B2B marketing, service delivery, security), contract, and consent (where required, e.g., certain cookies/recordings). You can object to direct marketing at any time.

6) Sharing information

We share information with service providers who help us operate our business, for example:

  • Email & routing: Mailgun (Sinch), Google Workspace
  • CRM: HubSpot
  • Voice agent / transcription: Retell AI (and similar processors we may evaluate)
  • Automation platform & hosting: n8n (self-hosted), cloud hosting providers
  • Storage: Google Drive

We require service providers to use data only to perform services for us and to protect it.

We do not sell your personal information. We do not share it for targeted advertising as defined by some US state laws.

7) International transfers

We are US-based. If your information is transferred internationally, we use appropriate safeguards (e.g., contractual clauses) where required.

8) Retention

We keep information only as long as needed for the purposes above, to comply with legal obligations, resolve disputes, and enforce agreements. B2B outreach data is periodically reviewed and suppressed upon opt-out.

9) Your choices & rights

  • Unsubscribe: Use the link in any email or contact sales@theaisolutionhub.com.
  • Cookies/analytics: Use your browser controls to manage cookies.
  • Access, delete, correct (US states/GDPR): Email sales@theaisolutionhub.com with your request. We will verify your identity and respond as required by law.
  • “Do Not Sell or Share” (California): We do not sell or share personal information as defined by the CPRA. You may still submit a request and we will confirm.

10) Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

11) Children

Our services are for business professionals. We do not knowingly collect information from children under 13 (or under applicable local age).

12) Changes

We may update this Policy. The “Last updated” date reflects the latest version. Material changes will be posted on this page.

Terms of Service

Last updated: August 19, 2025

These Terms govern your access to and use of the website and services of The AI Solution Hub LLC (“we,” “us,” “our”). By using our website or services, you agree to these Terms.

1) Services & scope

We provide AI and automation consulting, including assessments (ASA calls), recommendations, and implementation support. Certain services may be delivered by our vetted service providers.

2) Eligibility & business use

You represent that you are using our services for business purposes and have authority to bind your organization.

3) Your responsibilities

  • Provide accurate information and only submit data you are authorized to share.
  • Comply with applicable laws (including privacy, marketing, and recording laws in your jurisdiction).
  • Do not misuse our services (no illegal, harmful, or infringing activities).

4) AI Voice Agent & recordings

Our ASA voice agent may use AI for conversation, analysis, and note-taking. In jurisdictions that require notice/consent, we will announce recording at the start of a call. By continuing, you consent to recording and processing for service delivery, quality, and compliance.

5) B2B outreach; unsubscribe

We may contact publicly listed business addresses about relevant services. You can opt out anytime via the unsubscribe link or by emailing sales@theaisolutionhub.com. We will honor your preferences promptly.

6) Third-party services

We use trusted providers (e.g., Mailgun, HubSpot, Retell AI, cloud hosting, Google Drive, n8n). Your use may be subject to their terms and privacy notices. We are not responsible for third-party services we do not control.

7) Confidentiality

We treat non-public business information you provide as confidential and use it only to perform services or as required by law. Do not send us regulated or sensitive data (e.g., PHI, PCI) unless we’ve signed a specific agreement to handle it.

8) Intellectual property

All content, tools, and deliverables we provide remain our or our licensors’ IP unless otherwise agreed in writing. We grant you a non-exclusive license to use deliverables internally for your business. You grant us a limited license to use your feedback to improve our services.

9) Fees & statements of work

If you purchase paid services, the scope, deliverables, and fees will be defined in a separate order form or statement of work (SOW). In case of conflict between these Terms and an SOW, the SOW controls for that project.

10) Disclaimers

Services are provided “as is” and “as available.” We disclaim all warranties to the fullest extent permitted by law, including fitness for a particular purpose, non-infringement, and accuracy. Automation outcomes depend on your systems, data quality, and configuration.

11) Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, loss of profits/revenue, or loss/corruption of data. Our aggregate liability for claims relating to the services is limited to the amounts you paid us for the services giving rise to the claim in the 3 months preceding the claim.

12) Indemnification

You will defend and indemnify us from claims arising out of your misuse of the services, your data, or your violation of laws or third-party rights.

13) Termination

We may suspend or terminate access for any violation of these Terms or misuse. You may stop using our website/services at any time. Provisions that by their nature should survive, do survive (e.g., IP, confidentiality, disclaimers, limitations, indemnity, governing law).

14) Governing law & venue

These Terms are governed by the laws of the State of Indiana, without regard to conflicts of laws. Venue for disputes lies in the state or federal courts located in Hamilton County, Indiana, unless otherwise agreed in writing.

15) Changes

We may update these Terms from time to time. The “Last updated” date reflects the latest version. Material changes will be posted on this page.

16) Contact